AARON'S SHOPPING Q'S
AARON'S SIZING
At Aaron’s, we sell t-shirts, tank tops, sweatshirts and sweaters. This variety of clothing, sizing will differ.
Unless it is explicitly listed at a Women’s item – the clothing is a “unisex” fit i.e. “men’s” fit. The “women’s” clothing has a more tailor fit. We also give specifics of the fit listed under the item description.
AARON'S SHIPPING
How long will my order take?
Aaron’s ships everything USPS Priority mail. USPS says that it typically takes 1-3 business days to deliver but does not guarantee. That being said – especially during the holidays – ship time tends to extend. Also, if you are shipping out of the United States – ship time will be extended.
Mahalo for your understanding!
AARON'S REFUND POLICY
14 Day Money Back Guarantee & Refund Policy
At Aaron’s Dive Shop, we want to ensure that you are 100% happy with your purchase.
If you have technical or sales queries, do not hesitate to contact us.
If after you attempted to resolve issues with Support staff and feel the product(s) you purchased does/do not the best fit your requirements, we want to make things right.
Our policy offers a full refund within 14 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.
Aaron’s Dive Shop and our payment process submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. More details can be found via Stripe.com at Customer refund processing time.
Requesting a Refund
To request a refund:
Go to AaronsDiveShop.com > Account > Orders
Select the order number of the product you want to refund.
Select the ellipsis icon (three dots) next to the order total column. This opens a prompt to Request a Refund. Note: If you do not see the ellipsis icon, it means the 14-day period has passed.
Click the link to Request a refund. A Refund Request Form displays.
Select a refund reason from the drop-down menu and add details about your reason for the refund request.
Select Request Refund.
Note: If you are having issues accessing your account or order, please email info@aaronsdiveshop.com with your order number and a description of the problem or reason for the return.
